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Notices
Monster.com will be doing updates to the HRSmart system. Our scheduled upgrade window is 12 AM EDT September 26, 2020 – 11:59 PM EDT September 27, 2020. (9 PM Sept 25 PDT - 8:59 PM Sept 27 PDT) During this maintenance window, access to the system and scheduled jobs will be interrupted.
Please type "Staying Connected" in the search bar to the right to find information to help you work from home.
We are aware of an ongoing issue with RRU office phones going directly to voice mail instead of ringing. Please see this article https://crossroads.royalroads.ca/news/phone-system-update for additional info.
Thank you for your patience while we work to find a resolution.
Quick Links
System Maintenance
System Maintenance occurs Tuesday & Thursday mornings from 4am - 8am (Pacific Time Zone). Learn More...
Contact us
- Please check our FAQ page first:
Frequently Asked Questions
- Submit a ticket
- Submit a ticket (without an account)
- Email: ComputerServices@royalroads.ca
- Phone: 250-391-2659
- Toll Free: 1-866-808-5429
- Hours of Operation
- After Hours emergency: 1-250-391-2525