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Notices
This weekend the network fiber that connects the new south wing of the Sherman Jen Building to the rest of the building has been compromised and in needed to be replaced. The repair requires a 3rd party contractor and it may be a few days until completion.
Affected rooms include 031, 130, 131, 132, 133, 134, and the offices and labs in that part of the building.
Thank-you for your patience,
IT-Services
The following services will experience disruptions during the Thursday, October 19th 2021 maintenance period (4:30 am to 8 am PDT):
pcs.royalroads.ca will be offline for approximately 15 minutes starting at 7:30am PDT. During this time, visitors will be unable to access this site to register or browse available courses.
We are aware of an ongoing (2020) issue with RRU office phones going directly to voice mail instead of ringing. Please see this article https://crossroads.royalroads.ca/news/phone-system-update for additional info.
Thank you for your patience while we work to find a resolution.
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System Maintenance
System Maintenance occurs Tuesday & Thursday mornings from 4am - 8am (Pacific Time Zone). Learn More...
Contact us
- Please check our FAQ page first:
Frequently Asked Questions
- Submit a ticket
- Submit a ticket (without an account)
- Email: ComputerServices@royalroads.ca
- Phone: 250-391-2659
- Toll Free: 1-866-808-5429
- Hours of Operation
- After Hours emergency: 1-250-391-2525