RRU email can be accessed directly on the web at https://webmail.royalroads.ca/.  You log in with your regular RRU username and password (not your email address) and have full access to all emails and folders.  However you can also access through a mobile device (sorry we don't recommend an mail connection through computer programs like Outlook for staff and students)

Basic info you need to know:

  • (Students) Forwarding need to be OFF if you want to receive email on one of your devices
  • Your email address is [firstname].[#][Lastname]@royalroads.ca
    (if your Academic Account username has a number in it, then your the number goes in front of your last name.  If you have no number in your username, there is no number in your email address)
  • The RRU incoming server is webmail.royalroads.ca
  • The domain is instructional (you may or may not be asked for this info)
  • Your username is your Academic Account username from RRU
  • Your password is your Academic Account password for RRU

Detailed instructions for using a local e-mail program on your mobile device

Webmail disabled?

If you follow one of the procedures above but are getting an error, please try logging into https://webmail.royalroads.ca/ (same username and password as Moodle) and confirm that you have access to the account. If you get a warning saying that it has been disabled, please Contact Computer Services to activate this service. Otherwise, if you are able to log into Webmail, give us a call and we would be pleased to assist you further.

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