I have sent out a message that I would like to recall.  How can I do this?

Only works with internal messags

Please note that the recall message only works with internal messages. The "Recall" will not work for emails sent to non-Royal Roads email addresses nor messages sent to students and associate faculty that have forwarding on.

Step-by-step guide

In Outlook, open the email that you sent

  1. On the Message tab, click on Edit → Recall this message
  2. Choose from the following options and click OK:
    • Delete unread copies of this message - It will delete the message if unread, or if read, the receiver gets another email that says "[ your name ] has recalled [ message name ]"  If they double-click on the "Recall" email, it will delete the message.
    • Delete unread copes and replace with a new message - if you select this option, a new window will open with your original message giving you a chance you correct the info and send again.
    • Option - Tell me if recall succeeds or fails for each recipient - This is not recommended when recalling an email that was sent to a large number of recipients, as you will get one message for each recipient confirming if it worked or not.
  3. The Outlook application will now attempt to recall the message

If you selected the option to be told if it worked or not you will get a message saying whether it was successful or not: