You can set your active greeting from within the webpage!

Using the Chrome browser only, log on to:
http://telecom-1.royalroads.ca

Remember, your “user id” is your phone local 4 digit number.  Your PIN is whatever you've changed it to OR 123456 if you haven’t changed it yet.

  • Click on the My Information tab
  • Click on Unified Messaging on the left
  • Click the down arrow and select the greeting you want

Don’t forget to save your changes (scroll down).