Please note that Personal Folders (PST) are no longer supported or required.  Outlook Online Archiving is now implemented on all accounts and provides greater accessibility, security and convenience.  PST folders should not be created and only used as a last resort.  Please contact Computer Services by phone, email or Online Request Form before creating a PST folder.

If you are using Office 2010, please go to this page instead.

To open an existing Personal Folder in Office 365/2016/2019:

  1. Open Outlook
  2. Click ‘File’
  3. Then click “Open & Export”:

4. Then you’ll see some options in the grey area.  Click on “Open Outlook Data File”:

...  and then browse to find the file you seek.  Click on the file name and then click Open.

The PST file will be added to the list of things you see on the left hand side of your Outlook application.  If there are messages in the PST, you should see them immediately. 

This PST will stay connected unless you choose to disconnect it by right clicking on it, then clicking on Close.