When connecting to Sentinel using a remote desktop connection (RDC) you will have the following resources:

  • Full access to Outlook (including out-of-office, Address Book and Rules)
  • Outlook Archive folders
  • Additional Shared mailboxes in Outlook
  • O: drive files
  • Z: drive files
  • MS office 2010 and other standard software
  • EMS
  • Nvivo
  • Unit4 - Need to add an icon? Here is how:  
    • Log into Sentinel
    • Right-click anywhere on your desktop, and select New then Icon
    • In the Location type \\prdvicu4app\\AGRESSO\\agresso.lnk and click Next
    • For the name of the icon I would type unit4 and then click Finish
    • Now you have an unit4 icon on your desktop

Please note:  In order for us to meet the needs of all our users, you may see application icons as well as items in the program list that do not apply to you.  In most cases these programs will require authentication to access them or they will just not do anything if you try to open them.  Please simply ignore any icons and programs that you do not use to fulfill your daily tasks.

Please do not use Sentinel for Websites

A quick lookup or access to some websites is understandable, however we encourage you from staying off websites like Moodle or news and videos because it uses up valuable Sentinel resources and network bandwidth.  Use your own web browser for web sites, and only use Sentinel for access to RRU restricted items when you need them.

Can I print on Sentinel?

No.  Sentinel has no printer drivers installed so it is not possible to print from Sentinel to local or network printers

This also affects some Agresso reports and is also why Adobe Acrobat is not installed.  Both these items require printer drivers.

Can I get [insert name of software] on Sentinel?

Unfortunately upgrading or installing software on Sentinel is not as easy as it may seem. The version of operating system that Sentinel uses is not compatible with the latest versions of Office and many other software.  And upgrading the operating system will impact all users of Sentinel at once and currently we require it to be available 24x7 to support remote workers.

We do evaluate the situation and may install tools or software if there is a large business requirement.  When that business case is raised, the situation is evaluated and implemented where appropriate.  Software for single users, or a couple of users, is just not possible at this time.

We have plans to address the overall update of Sentinel remote access this year (2021), but there isn't a defined timeline yet. Best we can say right now is to stay tuned and watch for any announcements in Crossroads in the coming months.

Logging out of Sentinel

Please note that we recommend logging out of Sentinel when you are done to free up as much resources as possible. Logging out also can be used to "reboot" our computer session.

To log out,

  • Please click on the Start Button (bottom right square)
  • No click on your name in the top left
  • Choose Sign Out