The computer system automatically generates the email address and display name using "title case" (first letter of each word is capitalized) and that's how it's displayed. If necessary, a number is included in the last name - these cannot be removed.  Outside of the numbers, sometimes, we can change the display of your name in email... sometimes we can't. Here are some examples of those:

If your name is:Then your email address is:You would like this instead:Can we do that?
Thomas McGruberThomas.Mcgruber@royalroads.caThomas.McGruber@royalroads.caYes
LeeAnn Smith

Leeann.18Smith@royalroads.ca

(because there were already 17 others with the first letter "L" and the last name "Smith"

LeeAnn.Smith@royalroads.caNo (because of the number 18 - that has to stay)
LeeAnn Smith

Leeann.18smith@royalroads.ca

(because there were already 17 others with the first letter "L" and the last name "Smith"
LeeAnn.18Smith@royalroads.caYes
2 accounts - student and staffDouglas.Brown@royalroads.ca and Douglas.1Brown@royalroads.caOne account or distinguish them

No and yes.

We cannot combine the accounts but we can add "[STUDENTS]" after the student account display name so people can tell the difference.

If you would like your email address or display name to reflect alternative capitalization (i.e. deBeerMcGruber), then please contact Computer Services by phone, email or the online request form.  Please note that this request is only to change the capitalization.  Any other changes, including adding a hyphen, will require a formal name change request.