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lease note that the T2202A file is in secure PDF format and, therefore, MUST be opened using the Adobe Reader application.

Try to adjust the zoom.  There is an Adobe glitch whereby the page might not be rendered properly when it is first opened.  Simply changing the Zoom to ANYTHING else, which will cause the page to refresh and the contents will be displayed.

On a Windows PC, we recommend that you download and save the file.  Then using your Windows Explorer software you want to find the file and double-click on it.  If the file opens in any application other then the Adobe Reader or Adobe Acrobat, then you need to close the application and download and re-install the Adobe Reader application.  This should take back the ownership of the PDF documents, and also ensure that you have the latest version of the software installed.

On a Mac computer, the default viewer for PDF files is the Mac Preview program.  The Mac Preview app does not display the data in a secure PDF file. To fix this

  • download and save the file.  
  • Find the file in the Download directory and right-click (or control-click) on the document and select Get info.  
  • In the window that opens find the sections called "Open with:".  Change the application to Adobe Reader
  • This file will now open properly.  

If Adobe Reader is not listed, then you need to download and install the Adobe Reader before proceeding.

Detailed instructions on how to change a Mac so that it uses Adobe rather then "preview" can be found on the Art Institute of Chicago's web site here -

You can download the latest version of Adobe Reader for your computer (Both Mac and Windows PC) here:


Should you require further assistance, please contact Computer Services by phone, email or Online Request Form.

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