Enter the first and last name of the person for whom you wish to enter a record, then click Look For Existing Account
When looking for a previous account please check for variations of names like Bob vs Rob vs Robert. Did they user their maiden/married name the first time they worked here?
If they previously worked here you must re-activate the previous account. If a second account is created accidentally, you will be requested to close the second account because we cannot have 2 accounts for the same person. This can cause confusion for the returning employee.
The only exception is with Students. Student accounts must be separate from a Staff/Faculty/Associated Faculty/Temp/Volunteer so a CAMP request must be created and they should be treated as "New to RRU".
If there had been a match found, then you would click on the Use this Account button. You will then be shown the existing CAMP information. Correct and update the information as required.
Once the information is correct, you will be required to click on the Change Termination Date button and specify a new termination date.
Also, since this account is currently inactive, please click on the Re-Activate Account button.and then take one of two available options.
No matter what else you change here, no automation exists. It will be necessary for you to submit a ticket to IT Services via http://computerservices.royalroads.ca. Say that you just reactivated a CAMP record for so-and-so and you'd like to arrange for... and give us all the information covered in the "Providing all the right information" section below.
If their name has changed since they were last employed at RRU, please proceed with re-activating the existing CAMP request as instructed in "I found a match: above, but notify Computer Services as soon as possible. Name changes are very time consuming but a lot faster to complete if we can do the name change BEFORE their account is created (approximately 2hrs or less after the CAMP record is approved)
If no match is found, and you have checked all variations of their name, please click to the second step Proceed with New Account Request and confirm you are certain there is no other account by clicking OK
You will now use these tabs to identify the requirements for the new employee
The "System Identification" tab is not available to everyone so do not be alarmed if you do not see it on your screen
This tab can be skipped
This tab is only available if you are entering a record for an account type of "Staff".
HR would prefer that nothing is entered into these fields for privacy reasons
(Competition number can be entered as this is not private, but is not required)
This tab will only appear if you are entering a record for an account type "Contractor/Associate Faculty".
Fiance would prefer that nothing is entered into these fields for privacy reasons
The information on this page is already provided using the "Contractor Information Form"
This section is intended to identify application requirements.
Please note that if "training is required" is selected, in certain cases training is provided by peers and not the Computer Services department.
Just like the title suggests, add any comments here. Please note that to save time, enter the information noted on the previous tabs like computer name, existing extension, EMS groups, EMS Room or Resource,, or any additional requirement not listed on other pages are already provide with the computer.
A list of other things you could request can be found here.
Depending on the account type, the CAMP account request can go through a number of steps.
Staff and Faculty accounts go to HR for approval, and the Finance for approval. Once approved, an email is sent to "Arrivals and departures" and the account is automatically created within 2 hours, Monday to Friday from 8am to 4pm. The account info is sent to the Account Supervisor
HR normally verifies the following:
Personal Information tab
Volunteer and Temp accounts will go to Arrivals and Departures immediately. The account is automatically created within 2 hours, Monday to Friday from 8am to 4pm. The account info is sent to the Account Supervisor
Associate Faculty accounts will go to Arrivals and Departures immediately. The account is automatically created within 2 hours, Monday to Friday from 8am to 4pm. The account info is sent to the Account Supervisor and to the Associate Faculty.
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