Problem

Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print".

When I run a web report in Unit4 a statement pops up "Navigation to the website was cancelled".



Background information

In order to run the web reports from Unit4, we have to configure Internet Explorer to trust *.royalroads.ca.  This is necessary even if the user's default browser is not Internet Explorer.

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

Follow the instructions in this web page (there are quite a few settings to be changed):

Configure Internet Explorer to Trust *.royalroads.ca



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