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Notices

Hello!  Did you (staff or faculty) receive a message from Computer Upgrade Team, signed by Cecilia David, asking that you reply with a confirmation for the date proposed for a computer upgrade?  That's legit!  We did send that.  Thanks for checking here if you were in doubt.
Temporary Helpdesk Hours
The Helpdesk is open Monday to Friday 7:30am-5pm. You are in the right place to submit a ticket or search the Knowledgebase. For additional assistance, contact the Helpdesk at 250.391.2659 or visit in person in the Cedar Building.
A compromised account recently sent out email spam, resulting in us be "rate-limited" by Microsoft.  This means email from RRU and possibly other companies might not be getting past the spam servers. We strongly suggest that you add royalroads.ca http://royalroads.ca/ domain to the Safe Sender's list in your account.  Please see this page for additional information. https://confluence.royalroads.ca:8443/pages/viewpage.action?pageId=25103597 (live.ca http://live.ca / outlook.com http://outlook.…

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System Maintenance

System Maintenance occurs Tuesday & Thursday mornings from 4am - 8am PST. Learn More...

Contact us

Computer Help Desk
Phone: 250-391-2659
Toll-free Long Distance: 1-866-808-5429

On campus: Cedar 110

Hours of Operation

After Hours emergency:  1-250-391-2525