Tips for working with your new Windows 10 computer:


Speakers not working?

If your speakers are not working, it’s likely because the default speaker is set incorrectly.  Here’s how to change that:

Click on the little magnifying glass next to the start menu.

And then type “sound”.  By the time you’re done typing, you’ll see the “Sound” Control panel icon at the top of the window.  Click on that.

The sound options that exist on your computer will be displayed.  The default option has the little green arrow next to it.  If the default is not the actual speakers, let’s change that by:

  • Clicking on the “Speakers” option
  • clicking on the “Set Default” button to change the default
  • Clicking OK

Add Outlook to your task bar for easy access

Click start

Scroll down until you see “Outlook”

Click and hold on “Outlook”

Drag to the task bar (to the right of that little green icon or anywhere you want it, really) and let go.  It will get “pinned” to the task bar.

You can do the same thing with any of the applications listed under the Start Menu.  Very handy.


Add a short cut to Outlook on your desktop

Click start

Scroll down until you see “Outlook”

Click and hold on “Outlook”

Drag to the desk top

You can do the same thing with any of the applications listed under the Start Menu.  Very handy.

 instead of dragging to the task bar for step 4, drag it to the desktop.

When I click on an email link in Outlook - It opens in Microsoft Mail

Windows 10 default Mail application is set to Microsoft Mail.  To change it so that when you click on an email link in Outlook, it opens in Outlook, do the following:

  • In the search field (next to start button on task bar) type Default
  • Open the Default App Settings window
  • Under Email, it needs to say Outlook.  If it says anything else, click on the work and choose Outlook from the dropdown list

  • Close the window

Now when you click a link an email now, it should open a new message in Outlook.

Are you missing the search filter from Windows 10 that allowed you to look at just your unread mail? 

It’s built-in now & sits just above the column headings in your Outlook.

If you have two monitors:

Did you notice that the task bar shows on each monitor?

That's a Windows 10 thing - nothing is wrong.

Is your computer confused about which monitor is on the left and right?

Right click on an empty place on your desktop and click 'Display Settings'

Click & hold, then drag the monitors around until they are positioned the way you like them.  If you are having difficulty identifying which monitor is # 1 and which is # 2, click on 'Identify'.  Their assigned numbers will be displayed on the screens, then you can continue with re-positioning them.  (There might be other interesting things here such as brightness, text size etc.).


Make your 2nd monitor an extension vs. a clone

Further down on the screen above, you'll see a section called "Multiple displays".

Choose "Extend desktop to this display" in order to make your second monitor usable as a separate device vs. having an identical copy of your original monitor.

(You can click in the box to the left of "Make this my main display" if that's what you want.


Contact Computer Services for assistance

As always, should you need further assistance, please contact Computer Services by phone (x2659), email or Online Request Form

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