RRU has a number of accounts and they can become confusing.  Here is a list of all Student, Staff and Faculty accounts. 

Additional details on that account can be found by clicking on the title.


At RRU we use the term Passphrase rather then Password.  This means the same, but we are encouraging you to use a phrase rather then a word.

 Students

MyAdmin Account (aka Lifelong Learning Account)

  • Description: This is your 'administrative' account that provides you access to many services you need to manage your relationship with RRU
  • Created: This is the account you created to apply at RRU
  • Site: This account ONLY works on https://myadmin.royalroads.ca
  • Username: The username is your personal email address and a passphrase you created (ie awsomeguy@gmail.com)
  • Expiration: This account never expires

Academic Account (aka Computer Account, Moodle account, Webmail account)

  • Description: This account is your main student account that you will use while you are an active RRU student
  • Created: This is the account you 'activated' once you became registered in a program
  • Site: This account works on most RRU websites including Moodle, Library (EZproxy)Student MYRRU and Webmail
  • Username: We provide you with your username however you will create your own passphrase during activation process. Your username is usually your first initial and last name (and possibly a number before your last name if your username was taken) (ie. d2brown)
  • Expiration: This account will expire 14 days after convocation
  • Please note - Whether or not your Academic account is closed, Library access may be restricted if you are between courses

Continuing Studies Account (aka CSonline Moodle account)

  • Description: This account is used for any Continuing Studies course
  • Created: If you take a CS course (.not all RRU students need this account), this is the account you "Create" yourself when you first visited https://csonline.royalroads.ca/moodle/
  • Site: This account is used to access Continuing Studies Moodle only
  • Username: You choose a username and passphrase
  • Expiration: This account never expires, but is not really used once you become a full time student

Office 365 Account

  • Description: This account is used to download and log into the free Office 365 suite
  • Created: This account is created automatically for all students by RRU.
  • Site: This account is used to access the Office 365 portal and to activate your software once downloaded and installed
  • Username: (Academic Account username)@royalroads.ca and Academic Account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire 14 days after convocation

Bookstore Account (aka to purchase books)

  • Description: This account is created if you want to order books from the RRU bookstore
  • Created: You create if required
  • Site: This account ONLY works on https://royalroads.secure-chrislands.com/
  • Username: The username is your personal email address and a passphrase you created (ie awsomeguy@gmail.com)
  • Expiration: This account never expires

Eduroam Account

  • Description: This account is used to log into Eduroam wifi access points in other education institutions around the world
  • Created: This account is created automatically for all students by RRU.
  • Site:  Wifi at other institutions.
  • Username: (Academic Account username)@royalroads.ca and Academic Account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire 14 days after convocation

Career Roads

  • Description: This account is used to log into the Career Services Management System
  • Created: You create as required
  • Site: This account ONLY works on https://royalroads-csm.symplicity.com/
  • Username: linked to Facebook, Linkedin or personal email address (you choose)
  • Expiration: This account never expires

Single Sign On Account (Shibboleth)

  • Description: This account is used to access RRU licensed, third party applications and websites
  • Created: This account is created automatically for all staff at RRU
  • Site: This account works is used on sites like SurveyMonkey
  • Username: This is the same username and password as your Computer Account (ie d2brown)
  • Expiration: This account will expire 14 days after convocation

SurveyMonkey

    • Description: This account is used to create surveys
    • Created: You must request permission to use this site
    • Site:  RRU SurveyMonkey site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire 14 days after convocation
 Staff

Computer Account

  • Description: This account is your main computer account that you will use while you are staff
  • Created: This account was created and provided to your supervisor
  • Site: This account works on all RRU websites including Moodle, Continuing Studies MoodleLibrary (EZproxy)Human Resources, AvantiNet, Webmail and many others 
  • Username: We provide you with your username and initial passphrase.  Your username is usually your first initial and last name (and possibly a number before your last name if your username was taken) (ie d2brown)
  • Expiration: This account will expire when you leave the RRU family

Office 365 Account

  • Description: This account is used to download and log into the free Office 365 suite.
  • Created: This account is created automatically for all staff by RRU.
  • Site: This account is used to access the Office 365 portal and to activate your software once downloaded and installed
  • Username: (Computer Account username)@royalroads.ca and computer account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when you leave the RRU family

Eduroam Account

  • Description: This account is used to log into Eduroam wifi access points in other education institutions around the world.
  • Created: This account is created automatically for all staff
  • Site: Wifi at other institutions.
  • Username: (Computer Account username)@royalroads.ca and computer account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when you leave the RRU family

Agresso Account

  • Description: This account is used to access the Agresso Application
  • Created:This account is created for you upon request
  • Site: Agresso app
  • Username: We provide you with your username and initial passphrase.  Your username is usually the first 6 characters of your first initial and last name (and possibly a number before your last name if your username was taken) (ie d2brow)
  • Expiration: This account will expire when you leave the RRU family

Single Sign On Account (Shibboleth)

  • Description: This account is used to access RRU licensed, third party applications and websites
  • Created: This account is created automatically for all staff at RRU
  • Site: This account works is used on sites like Lynda.comHRsmart and SurveyMonkey
  • Username: This is the same username and password as your Computer Account (ie d2brown)
  • Expiration: This account will expire when you leave the RRU family

SurveyMonkey

    • Description: This account is used to create surveys
    • Created: You must request permission to use this site
    • Site:  RRU SurveyMonkey site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family

HRsmart

    • Description: This account is used to create surveys
    • Created: Created automatically shortly after your Computer Account is created
    • Site:  HRSmart E-PDP Site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family

Lynda.com

    • Description: This account is used to create surveys
    • Created: Created automatically shortly after your Computer Account is created
    • Site:  lynda.royalroads.ca
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family
 Faculty

Computer Account 

  • Description: This account is your main computer account that you will use while you are faculty
  • Created: This is the account was created for you and sent via email to your personal email account 
  • Site: This account works on all RRU websites including Moodle, Continuing Studies MoodleLibrary (EZproxy), Human Resources and Webmail
  • Username: We provide you with your username and initial passphrase.  Your username is usually your first initial and last name (and possibly a number before your last name if your username was taken) (ie d2brown)
  • Expiration: This account will expire when you leave the RRU family

Office 365 Account

  • Description: This account is used to download and log into the free Office 365 suite
  • Created: This account is free and can be created for you upon request
  • Site: This account is used to access the Office 365 portal and to activate your software once downloaded and installed
  • Username: (Computer Account username)@royalroads.ca and computer account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when you leave the RRU family

Eduroam Account

  • Description: This account is used to log into Eduroam wifi access points in other education institutions around the world.
  • Created: This is the account is created automatically for all Faculty
  • Site:  Wifi at other institutions.
  • Username: (Computer Account username)@royalroads.ca and Computer Account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when you leave the RRU family

Single Sign On Account (Shibboleth)

  • Description: This account is used to access RRU licensed, third party applications and websites
  • Created: This account is created automatically for all staff at RRU
  • Site: This account works is used on sites like Lynda.comHRsmart and SurveyMonkey
  • Username: This is the same username and password as your Computer Account (ie d2brown)
  • Expiration: This account will expire when you leave the RRU family

SurveyMonkey

    • Description: This account is used to create surveys
    • Created: You must request permission to use this site
    • Site:  RRU SurveyMonkey site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family

HRsmart

    • Description: This account is used to create surveys
    • Created: Created automatically shortly after your Computer Account is created
    • Site:  HRSmart E-PDP Site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family

Lynda.com

    • Description: This account is used to create surveys
    • Created: Created automatically shortly after your Computer Account is created
    • Site:  lynda.royalroads.ca
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when you leave the RRU family
 Associate Faculty

Computer Account 

  • Description: This account is your main computer account that you will use while you are an active associate faculty
  • Created: This is the account was created for you and sent via email to your personal email account 
  • Site: This account works on all RRU websites including Moodle, Continuing Studies MoodleLibrary (EZproxy)Human Resources and Webmail
  • Username: We provide you with your username and initial passphrase.  Your username is usually your first initial and last name (and possibly a number before your last name if your username was taken) (ie d2brown)
  • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.
  • Please note - Whether or not your Academic account is closed, Library access ONLY provided while on active contract

Office 365 Account

  • Description: This account is used to download and log into the free Office 365 suite
  • Created: This account is free and can be created for you upon request
  • Site: This account is used to access the Office 365 portal and to activate your software once downloaded and installed
  • Username: (Computer Account username)@royalroads.ca and computer account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.

Eduroam Account

  • Description: This account is used to log into Eduroam wifi access points in other education institutions around the world
  • Created: This is the account is created automatically for all associate faculty
  • Site: Wifi at other institutions.
  • Username: (Computer Account username)@royalroads.ca and Computer Account passphrase (ie d2brown@royalroads.ca)
  • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.

Single Sign On Account (Shibboleth)

  • Description: This account is used to access RRU licensed, third party applications and websites
  • Created: This account is created automatically for all staff at RRU
  • Site: This account works is used on sites like Lynda.com and SurveyMonkey
  • Username: This is the same username and password as your Computer Account (ie d2brown)
  • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.

SurveyMonkey

    • Description: This account is used to create surveys
    • Created: You must request permission to use this site
    • Site:  RRU SurveyMonkey site
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.

Lynda.com

    • Description: This account is used to create surveys
    • Created: Created automatically shortly after your Computer Account is created
    • Site:  lynda.royalroads.ca
    • Username: Uses the Single Sign On account (ie d2brown)
    • Expiration: This account will expire when your contract is over.  Also, if you have more then 60 days between contracts your account may be closed and re-opened at a later date.


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