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More and more students are reporting that RRU email We have had reports that RRU password reset and academic account activation emails are going directly into their SPAM folder folders or not arriving at all.  Specifically Password Reset emails and Academic Account Activation emails are not arriving safely.  If   If you are concerned you are missing an email, please check your SPAM folders.  If you do not find the mail you are missing, please contact us by phone during regular business hours and we would be please to assist you.  You can contact us at (250) 391-2659, or toll free at (866) 808-5429.