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How to enter a new CAMP record:

Start CAMP

  • Click on New Account
  •  Enter the first and last name of the person for whom you wish to enter a record, then click Look For Existing Account

    Info
    titleVery Important

    When looking for a previous account please check for variations of names like Bob vs Rob vs Robert. Did they user their maiden/married name the first time they worked here?

    If they previously worked here you must re-activate the previous account. If a second account is created accidentally, you will be requested to close the second account because we cannot have 2 accounts for the same person. This can cause confusion for the returning employee.

    The only exception is with Students. Student accounts must be separate from a Staff/Faculty/Associated Faculty/Temp/Volunteer so a CAMP request must be created and they should be treated as "New to RRU".

    Expand
    titleDid you find a match?

    If there had been a match found, then you would click on the Use this Account button. You will then be shown the existing CAMP information. Correct and update the information as required.

    Once the information is correct, you will be required to click on the Change Termination Date button and specify a new termination date.

    Also, since this account is currently inactive, please click on the Re-Activate Account button.and then take one of two available options.   

    No matter what else you change here, no automation exists.  It will be necessary for you to submit a ticket to IT Services via http://computerservices.royalroads.ca.  Say that you just reactivated a CAMP record for so-and-so and you'd like to arrange for...  and give us all the information covered in the "Providing all the right information" section below. 

    Expand
    titleHas their Name changed since they last worked here?

    If their name has changed since they were last employed at RRU, please proceed with re-activating the existing CAMP request, but notify Computer Services as soon as possible. Name changes are very time consuming but slightly faster to complete if we can do the name change BEFORE their first day of work.

  • If not match is found, and you have checked all variations of their name, please click the Proceed with New Account Request and confirm you are certain there is no other account by clicking OK

  • Now you will enter the information for this person.  

  • Enter the Account Type (used for the Computer Account)

    Info
    titleAccount Type Changes the Tabs

    If the Account Type is "Staff", you'll see an "HR Information" tab.  If  If the Account Type is "Contractor/Associate Faculty", you'll see a "Finance Information" tab. If the Account Type is neither of those, then you won't see either tab

  • Enter the Primary Group (Used to decide which default O: drive location is provided)
  • Camp Supervisor (who will get the CAMP updates and warning of account expiration - Not to be confused with the actual supervisor, although it could be the same person.  The actual Supervisor field in Outlook is actually populated by the Payroll department)
  • First Name (Legal name)
  • Preferred Name (used for Computer Account and Email address in Outlook)
  • Last Name (used for Computer Account and Email address in Outlook)

    Info
    titleCorrect Spelling is Extremely Important

    A name change after the account is created is a very tedious and time consuming process that includes at least 3 teams to complete. Please check and double check the spelling of the First, Preferred and Last Name.

    Does Robert want to be called Bob? The preferred name is how the email/account will be created. Robert might want to be called Bob. Doug, might prefer to be called Douglas. Please ensure this is entered correctly, because a change after the account is created is also considered a name change with the same tedious procedure.

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If the Account Type is neither of those, then you won't see either tab.

If one is showing, you'll eventually need to fill in appropriate data on it, but first, let's look at the "Operational Needs" tab.  (The "System Identification" tab is not available to everyone so do not be alarmed if you do not see it on your screen).

Please watch closely as you choose yes/no for those questions listed. 

If you answer "yes", to "Is there a computer already in place for this person", then we will know not to bring one.  We're not asking if they need a computer to do their job...  just whether or not we need to bring one.  The same applies to phone...

HR Information

This tab is only available if you are entering a type of "Staff". If you do not know the initial rate of pay or the vacation allotment, type "Unknown" in these fields because the system will not create an account if these are blank.

Finance Information

This tab will only appear if you are entering a record of type "Contractor/Associate Faculty".

Company Name - If you do not know the company name and you leave this field blank, the system will insert the Preferred Name and Last Name from the Personal Information tab. 

Cheques Payable To - if you leave this field blank, the system will insert the Company Name

You must enter either a SIN or a Single Business Number.  You cannot create an account unless these fields have been filled in.

If you specify Registered with WCB or Collects GST, then you are required to enter the WCB Number or GST Number.

Corporate Applications and/or Training

This section is intended to identify the training needs FOR the new employee, TO the new employee.  They will then sign up for whatever training is required (ie. EMS) or ask for assistance organizing training that isn't offered routinely like EMS is.

 This tab also provides information to systems about the permissions/access that is needed by the new person.  Place a checkmark next to the Corporate Applications that they require, specify if they need training and include details for permissions/access.

Comments

Just like the title suggests, add any comments here.

After the comments have been entered and you've verified all the information provided, you can click the "Create Account" button to start the ball rolling.

What happens now?

Depending on the account type, the CAMP account request can go through a number of steps.

Staff and Faculty accounts go to HR for approval, and the Finance for approval.  Once approved, an email is sent to "Arrivals and departures" and the account is automatically created within 2 hours, Monday to Friday from 8am to 4pm.  The account info is sent to the Account Supervisor

Volunteer and Temp accounts will go to Arrivals and Departures immediately.  The account is automatically created within 2 hours, Monday to Friday from 8am to 4pm.  The account info is sent to the Account Supervisor

Associate Faculty accounts will go to Arrivals and Departures immediately.  The account is automatically created within 2 hours, Monday to Friday from 8am to 4pm.  The account info is sent to the Account Supervisor and to the Associate Faculty.





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